A shipping case needs to wait a specific time period before progressing in its flow. The developer is considering using a wait shape or an assignment with an SLA to perform this function.

A shipping case needs to wait a specific time period before progressing in its flow. The developer is considering using a wait shape or an assignment with an SLA to perform this function.

Identify the two requirements for which a wait shape is the simpler approach. (Choose Two)
A . Manually step past the waiting point prior to the designated time.
B . Adjust the case urgency when the assignment is created
C . Automatically bypass locking when the assignment is created.
D . Present a custom UI form to the user while waiting to expire.

Answer: BD