A customer is experiencing clipping and drop-outs when using a deskphone at a remote site in a Small Community Network (SCN) Which two methods can a technician use to help identify the source of the problem? (Choose two.)

A customer is experiencing clipping and drop-outs when using a deskphone at a remote site in a Small Community Network (SCN) Which two methods can a technician use to help identify the source of the problem? (Choose two.)

A. Add an IP route

B. Compare calls to local and remote extensions

C. Change the Mode from A-law to u-Law.

D. Watch Qos alarms in SSA.

E. Change codecs in the IP Office.

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Answer: B, D