A company has delinquent customers

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A company has delinquent customers.

You need to configure Dynamics 365 for Finance and Operations to meet the following requirements:

• Send communication to the customers detailing their past-due invoices.

• Use the system to automatically calculate a late charges,

• Create a group of customers for a collection agent to monitor.

• View a list of customers with colored indicators of a customer’s payment status.

You need to associate the correct system functionality to manage delinquent customers based on these business requirements.

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Answer:

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/unified-operations/financials/accounts-receivable/tasks/review-collections-information