How do you configure a router to ensure that case advances to the correct loan officer?

A process routes loan requests to a specific loan officer based on the type of loan.

* If the loan is a mortgage, it is routed to Adam Ross.

* If the loan is for an automobile, it is routed to Julia Samuels.

* If the loan is an equity line, the case is routed to Don Smith.

How do you configure a router to ensure that case advances to the correct loan officer?
A . Route the case to a worklist using a skilled router.
B . Route the case to a work queue using a When condition.
C . Route the case to a work queue using a skilled router.
D . Route the case to a worklist using a When condition.

View Answer

Answer: D