What is the order of the key elements of process improvement for Customer Success?

What is the order of the key elements of process improvement for Customer Success?
A . measure, define, analyze, control, improve
B . define, measure, analyze, improve, control
C . define, analyze, measure, improve, control
D . analyze, define, measure, control, improve

View Answer

Answer: B

Explanation:

Reference: https://www.pmi.org/learning/library/five-elements-process-oriented-project-6946#:~:text=DMAIC%20stands%20for%20Define%2C%20Measure,understand%2C%20a nd%20simply%20make%20sense