Which of the following are reporting features in SAP Service Cloud? Note: There are 2 correct answers to this question.

Which of the following are reporting features in SAP Service Cloud? Note: There are 2 correct answers to this question.
A . You can use a console to write SQL statements.
B . You can add custom fields in data sources and reports.
C . You can access data base and check raw data in tables.
D . You can save report views and make them available to users.

Answer: B,D