Which action should you take if you would rather route unknown senders to a common inbox (Unassociated E-mails)?

You set up an e-mail channel to process incoming tickets and create new customers for unknown senders .

Which action should you take if you would rather route unknown senders to a common inbox (Unassociated E-mails)?
A . Switch from channel type B2B to B2
C . Switch from channel direction inbound to outbound.
D . Switch from channel type B2C to B2
F . Switch from channel direction outbound to inbound.

View Answer

Answer: A