What should a consultant recommend to address this problem?

The Universal Containers sales team has been so successful in signing new customers that the support team is unable to provide same-day customer assistance.

What should a consultant recommend to address this problem?
A . Limit Customers to 5 Cases per day.
B . Provide a self-help Customer Community.
C . Add more support phone lines.
D . Ask sales reps to respond to support Cases.

View Answer

Answer: B