Which solution should a consultant recommend to meet these requirements?

UC’s support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc.). Additional requirements are listed below:

Support attachments up to 20MB per inquiry

Over 10,000 inquiries per day

Which solution should a consultant recommend to meet these requirements?
A . Email-to-Case
B . Web-to-Case
C . On-Demand Email-to-Case
D . Customer Chatter groups

View Answer

Answer: C