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Which severity level should be assigned to a support case in the event of a business critical function becoming inoperable?
Which severity level should be assigned to a support case in the event of a business critical function becoming inoperable?
A . 1
B . 4
C . 3
D . 2
Answer: A
Explanation:
Reference: https://www.ibm.com/support/pages/ibm-enterprise-support-and-preferred-care-severity-definitions
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