Which of the following tasks should be done FIRST?

A technician is investigating the cause of a Windows 7 PC running very slow. While reviewing Task Manager, the technician finds one process is using more than 90% of the CPU. Outbound network traffic on port 25 Is very high, while Inbound network traffic Is low.

Which of the following tasks should be done FIRST?
A . Disconnect the network cable.
B . Update the antivirus software.
C . Run an antivirus scan.
D . Shut down the PC

View Answer

Answer: A