Which features should you implement?

HOTSPOT

A company is creating a new system based on Dynamics 365 Sales.

The company has the following requirements for their claim process:

✑ Approval process must be the same for all claim applications.

✑ Claim applications must go through approvers at each stage.

✑ Fields must be shown or hidden, based on the requirements in the approval process.

You need to design the data model for the claim process using out-of-the-box components whenever possible.

Which features should you implement? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

View Answer

Answer:

Explanation:

Graphical user interface, text, application, email

Description automatically generated

Box 1: Workflow

You configure the approval processes in a workflow.

Box 2: Business process flow

By integrating your approvals feature with Power Automate, you can implement features such as these:

✑ Automatically generate and send request-for-approval emails to approvers.

✑ Include active approve and reject buttons in request-for-approval emails.

✑ Easy customization of the approval steps, using a framework that most

administrators will be able to understand and adjust for themselves.

Box 3: JavaScript

In Dynamics 365, you can hide and show fields using JavaScript. This is useful if you have business logic that determines if fields are displayed or not to the user.