Which of the following troubleshooting steps should technician take NEXT?

A customer reports being unable to access email on desktop workstation, however, other office application are working. A technician determines the computer has an IP address of 169.254.1.10. The technician learns from the customer that the computer recently was moved across the room.

Which of the following troubleshooting steps should technician take NEXT?
A . Check the default gateway
B . Verify physical Ethernet connections
C . Test web browser functional
D . Restrict the computer
E . Resolve the IP address conflict

View Answer

Answer: E