Which is the purpose of the ‘monitoring and event management’ practice?
Which is the purpose of the ‘monitoring and event management’ practice?
A . To ensure that accurate and reliable information about the configuration of services is available when and where it is needed
B . To systematically observe services and service components, and record and report selected changes of state
C . To protect the information needed by the organization to conduct its business
D . To minimize the negative impact of incidents by restoring normal service operation as quickly as possible
Answer: B
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