Which of the following has the administrator MOST likely violated?

exams SK0-004 SK0-004 exam 0 Comments

A customer reports that connectivity to their web server has been sporadic throughout the morning. An administrator has applied OS patches periodically throughout the morning and rebooted the server.

Which of the following has the administrator MOST likely violated?
A . Service level agreement
B . Mean time before failure
C . Mean time to repair
D . Request for proposal

Answer: A