Which of the following would be MOST important during this phase of the request process?

exams 220-1002 220-1002 exam 0 Comments

A business unit wants to upgrade the current version of its loan processing software. A manager is putting together a change management request and gathering information on the software.

Which of the following would be MOST important during this phase of the request process?
A . Back-out plan
B . End-user acceptance
C . Risk analysis
D . Test plan

Answer: B