What should you advise the customer to do?

A customer reports that they have an active alarm. The alarm is from the Media Director and reads “Device Monitor Failure”.

What should you advise the customer to do?
A . Check the License Director configuration and ensure the service is running
B . Restart and Stop the Media Director to resolve the error
C . Check the Media Director configuration and Avaya Aura® Communication Manager
D . Check the device exists in Communication Manager and that it is added in the AES Security database

View Answer

Answer: D