Which of the following should the technician perform FIRST?

Several users at an office have noticed their computers have been behaving erratically over the past hour. A technician suspects there may be a network worm or a hardware failure because all the affected computers were purchased together.

Which of the following should the technician perform FIRST?
A . Download antivirus updates
B . Update the device drivers
C . Quarantine the affected systems
D . Perform hardware diagnostics

View Answer

Answer: C