During the initial interview, which of the following strategies is MOST effective in building a strong relationship with a new client?

During the initial interview, which of the following strategies is MOST effective in building a strong relationship with a new client?
A . Inform the client of your qualifications and experience as an ACE certified Personal Trainer.
B . Ask the client open-ended questions and listen to the responses.
C . Outline the specific components of the client’s new exercise program to meet the training goals.
D . Develop a behavioral contract for the client citing negative consequences for missed sessions.

Answer: D