How can the Administrator meet this requirement?

Universal Containers (UC) has rolled out a Customer Community where customers can ask and answer questions. UC wants to ensure that customer questions are answered in a timely manner.

How can the Administrator meet this requirement? Select one or more of the following:
A . Enable Knowledge and Articles
B . Enable Entitlement and Milestone
C . Enable Case Escalation rules
D . Enable question-to-case functionality

View Answer

Answer: A