Which of the following is a condition for matching rules?

Which of the following is a condition for matching rules?
A . Agent domain
B . Assignment
C . Switching
D . Specific case attributes

View Answer

Answer: B

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-customer-service-management/page/product/customer-service-management/concept/case-assignment-matching-rules.html