What is the best way to answer a telephone in a medical office?

What is the best way to answer a telephone in a medical office?
A . With the name of the office
B . With your name
C . With the name of the office and your name
D . With “Hello”

View Answer

Answer: C

Explanation:

When answering a telephone in a formal situation, give both the name of the office/institution and your name: “Smith Clinic, Jane Doe speaking, how can I help?” This lets the caller know they have reached the right place and creates a human relationship between you.