What capability can be used to accomplish this?
Universal Containers uses a custom object to track Projects. When the status of a Project is changed from "In Progress" to "On Hold", the business wants the Project owner to be automatically assigned to an "On Hold" queue.
What capability can be used to accomplish this?
A . Quick Action
B . Workflow Rule
C . Assignment Rule
D . Escalation Rule
Answer: C
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Correct Ans = B : Workflow rule
Assignment Rule is applicable for objects Leads and Cases & not for Customer Objects .