Which of the WFM Applications below connects to the Stat Server in order to receive Real-Time Adherence information from Genesys?
Which of the WFM Applications below connects to the Stat Server in order to receive Real-Time Adherence information from Genesys?
A . WFM Builder
B . WFM Configuration Utility
C . WFM Web
D . WFM Data Aggregator
Answer: B
Explanation:
Reference: http://www.genesys.com/resources/pdfs/certification-details-gcp7-cwfm.pdf
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