You set up a new instance of Dynamics 365 for Customer Service. Users report a variety of issues working with cases on mobile devices

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You set up a new instance of Dynamics 365 for Customer Service. Users report a variety of issues working with cases on mobile devices.

You need to configure the mobile app to be able to view cases. NOTE: Each correct selection is worth one point.

Answer:

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Emily Moodley
Emily Moodley
4 years ago

Last option is incorrect.
Answer is Configure a security role in the mobile pemission set for appropriate users

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