What is characteristic of the IT-as-a-Service phase of IT transformation?
What is characteristic of the IT-as-a-Service phase of IT transformation?
A . Automation
B . Chargeback
C . Service level management
D . Shared resource pools
Answer: B
Explanation:
https://www.emc.com/collateral/software/white-papers/h10801-stepstoitaas-wp.pdf
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