In order to assure uptime for business-critical connections, organizations rely on which of the following?
In order to assure uptime for business-critical connections, organizations rely on which of the following?
A . A Memorandum of Agreement (MOA)
B . A Service Level Agreement (SLA)
C . A Non-Disclosure Agreement (NDA)
D . A Request for Proposal (RFP)
Answer: B
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