Which two additional partner-delivered or Palo Alto Networks-delivered common options can the sales team offer to the customer before the sale is completed?

A partner has successfully showcased and validated the efficacy of the Palo Alto Networks software firewall to a customer.

Which two additional partner-delivered or Palo Alto Networks-delivered common options can the sales team offer to the customer before the sale is completed? (Choose two.)

A. Hardware collection and recycling services by Palo Alto Networks or by an approved NextWave Partner for the customer’s existing firewall infrastructure

B. Professional services delivered by Palo Alto Networks or by an approved Certified Professional Services Partner (CPSP) for deployment assistance or QuickStart

C. Network encryption services (NES) delivered by an approved NES partner to ensure none of the data traversed is readable by third-party entities

D. Managed services delivered by an approved Managed Security Services Program (MSSP) partner for day-to-day management of the environment

Answer: B, D

Explanation:

After a successful software firewall demonstration, the sales team can offer additional services to facilitate the customer’s adoption and ongoing management:

A. Hardware collection and recycling services by Palo Alto Networks or by an approved NextWave Partner for the customer’s existing firewall infrastructure: While some partners might offer recycling services independently, this isn’t a standard offering directly tied to the Palo Alto Networks sales process before a sale is completed. Recycling or trade-in programs are often handled separately or after a purchase.

B. Professional services delivered by Palo Alto Networks or by an approved Certified Professional Services Partner (CPSP) for deployment assistance or QuickStart: This is a common and valuable offering. Professional services can help customers with initial deployment, configuration, and knowledge transfer, ensuring a smooth transition and maximizing the value of the firewall. QuickStart packages are a specific type of professional service designed for rapid deployment.

C. Network encryption services (NES) delivered by an approved NES partner to ensure none of the data traversed is readable by third-party entities: While encryption is a crucial aspect of security, offering separate NES services from a specific "NES partner" isn’t a standard pre-sales offering related to firewall deployment. The NGFW itself provides various encryption capabilities (e.g., VPNs, SSL decryption).

D. Managed services delivered by an approved Managed Security Services Program (MSSP) partner for day-to-day management of the environment: Offering managed services is a common pre-sales option. MSSPs can handle ongoing monitoring, management, and maintenance of the firewall, allowing the customer to focus on their core business.

Reference: Information about these services can be found on the Palo Alto Networks website and partner portal:

Partner programs: Information about CPSPs and MSSPs can be found in the Palo Alto Networks partner program documentation.

Professional services: Details about Palo Alto Networks professional services offerings, including QuickStart packages, are available on their website.

These resources confirm that professional services (including QuickStart) and managed services are

standard pre-sales options.