What is the difference between the internal goals and the external goals of the PMO?

What is the difference between the internal goals and the external goals of the PMO?
A . Internal goals are agreed upon with the PMO team and external goals are agreed upon with PMO stakeholders.
B . Internal goals do not suffer direct influence from stakeholders.
C . Internal goals are used to measure the performance of the PMO team.
D . External goals involve external stakeholders in the organization.

View Answer

Answer: A

Explanation:

The distinction between internal and external goals of the PMO lies in who sets and agrees on them: Internal goals are established within the PMO team and are related to internal performance, processes, and team-based metrics. They focus on optimizing internal operations and improving efficiency.

External goals, on the other hand, are agreed upon with PMO stakeholders. These goals focus on delivering value to external parties, ensuring that the PMO meets the expectations of stakeholders such as upper management, clients, and external partners.

This alignment of internal and external goals is critical for ensuring that the PMO adds value both internally and externally, maintaining a balanced approach to performance​.