Which aspect of ^managing demand and opportunities' would provide a better understanding of this situation?

Which aspect of ^managing demand and opportunities’ would provide a better understanding of this situation?

An organization is encouraging its staff to work from home instead of the office. This has caused changes to how and when users access services.

Which aspect of ^managing demand and opportunities’ would provide a better understanding of this situation?
A . 35px;">Analysing patterns of business activity</li>
B . k

Answer: A