An IdentityNow engineer needs to review logs to diagnose when the secure tunnel fails to allow communication. Could reviewing thi9 log file help diagnose the issue?

An IdentityNow engineer needs to review logs to diagnose when the secure tunnel fails to allow communication. Could reviewing thi9 log file help diagnose the issue?

Solution: /home/sailpoint/log/vs_agent.log
A . Yes
B . No

Answer: B

Explanation:

No, the vs_agent.log file is not typically used to diagnose secure tunnel communication issues. The vs_agent.log file is related to virtual appliance services and tasks but does not provide detailed information about the secure tunnel or communication errors. For troubleshooting the secure tunnel, the relay.log file is more appropriate.

Key Reference from SailPoint Documentation:

Log File Purposes: The vs_agent.log does not capture information about secure tunnel communication issues. Instead, the relay.log is the correct log file for such issues.

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