Where can you submit evidence of malware not detected by Symantec products?

Where can you submit evidence of malware not detected by Symantec products?
A . SymProtect Cases Page
B . Virus Definitions and Security Update Page
C . SymSubmit Page
D . Symantec Vulnerability Response page

View Answer

Answer: C

Explanation:

The SymSubmit Page is the designated platform for submitting evidence of malware not detected by Symantec products. This process allows Symantec to analyze the submission and potentially update its definitions or detection techniques.

Purpose of SymSubmit: This page is specifically set up to handle customer-submitted files that may represent new or undetected threats, enabling Symantec to improve its malware detection capabilities.

Process of Submission: Users can submit files, URLs, or detailed descriptions of the suspected malware, and Symantec’s security team will review these submissions for potential inclusion in future updates.

Improving Detection: By submitting undetected malware, organizations help Symantec maintain up-to-date threat intelligence, which enhances protection for all users.

Explanation of Why Other Options Are Less Likely:

Option A (SymProtect Cases Page) is not intended for malware submissions.

Option B (Virus Definitions and Security Update Page) provides updates, not a submission platform.

Option D (Symantec Vulnerability Response page) is focused on reporting software vulnerabilities, not malware.

The correct location for submitting undetected malware is the SymSubmit Page.