Which additional element(s) would be essential?

Cloud Kicks (CK) is planning its Einstein Bot implementation and has identified common issues the bot canresolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction.

Which additional element(s) would be essential?
A . Training and support planning
B . User interface planning
C . Onboarding planning
D . Voice and tone planning

View Answer

Answer: B

Explanation: