Your Netskope Client tunnel has connected to Netskope; however, the user is not receiving any steering or client configuration updates What would cause this issue?

Your Netskope Client tunnel has connected to Netskope; however, the user is not receiving any steering or client configuration updates What would cause this issue?
A . The client is unable to establish communication to add-on-[tenantl.goskope.com.
B . The client is unable to establish communication to gateway-(tenant|.goskope.com.
C . The Netskope Client service is not running.
D . An invalid steering exception was created in the tenant

View Answer

Answer: C

Explanation:

When the Netskope Client service is not running, it cannot execute the necessary processes to receive steering or client configuration updates. The service must be active to establish communication with the Netskope cloud and apply the configurations and policies defined by the administrator.

Reference: This information aligns with the Netskope Cloud Security Architect learning objectives and documents, which emphasize the importance of running client services for proper communication and functionality