What should you do next?

You use Dynamics 365 Field Service.

Each time a customer contacts a call center to request service, you plan to send a technician to the customer’s location. You receive a service request and create a work order.

You need to identify the next step in the process.

What should you do next?
A . Adjust inventory values.
B . Schedule and dispatch the work order.
C . Generate an invoice.
D . Review and close the work order.

View Answer

Answer: B

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/field-service/create-work-order