From the options presented, which three types of interactions are analyzed in Dynamics 365 for Marketing for contacts and lead?

Your company is interested in gaining additional insight into customer journeys.

You have been tasked with analyzing contacts insights.

From the options presented, which three types of interactions are analyzed in Dynamics 365 for Marketing for contacts and lead? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point. (Choose three.)
A . Web interactions
B . Event interactions
C . Survey interactions
D . Appointment interactions
E . Telephone interactions

View Answer

Answer: A, B, C

Explanation:

Reference: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/insights#categories