During which phase of the system development process should the supply manager communicate with end users to review their business environments?

A supply manager wishes to implement an enterprise resource planning (ERP) system.

During which phase of the system development process should the supply manager communicate with end users to review their business environments?
A . Testing
B . Maintenance
C . Design
D . Analysis

Answer: D

Explanation:

During the analysis phase of an ERP system development process, the supply manager should communicate with end users to review their business environments. This phase involves gathering detailed information about user requirements and business processes to ensure the ERP system will meet organizational needs. It’s crucial for identifying gaps and ensuring user buy-in.

Reference: ERP implementation methodologies emphasize the importance of user engagement during the analysis phase to align system functionalities with business operations.