Which of the following is the best way to identify the root cause?

A junior cloud administrator was recently promoted to cloud administrator and has been added to the cloud administrator group. The cloud administrator group is the only one that can access the engineering VM. The new administrator unsuccessfully attempts to access the engineering VM. However, the other administrators can access it without issue.

Which of the following is the best way to identify the root cause?
A . Rebooting the engineering VM
B . Reviewing the administrator’s permissions to access the engineering VM
C . Allowing connections from 0.0.0.070 to the engineering VM
D . Performing a packet capture on the engineering VM

View Answer

Answer: B

Explanation:

The best way to identify the root cause of why the new cloud administrator cannot access the engineering VM is by reviewing the administrator’s permissions. It is possible that, despite being added to the cloud administrator group, the specific permissions to access the engineering VM were not properly configured.

Reference: Permission issues are a common problem in cloud environments, and troubleshooting such issues is part of the cloud management skills discussed in the CompTIA Cloud+ certification