Which of the following troubleshooting steps would be best to take?

A newly configured VM fails to run application updates despite having internet access. The updates download automatically from a third-party network.

Given the following output:

Which of the following troubleshooting steps would be best to take?
A . Checking DNS configurations
B . Reconfiguring routing protocols
C . Testing the IP address configuration
D . Running a trace to the router

View Answer

Answer: A

Explanation:

The best troubleshooting step to take given the output is to check DNS configurations. The failure to resolve the "na.updateserver.net" domain suggests a DNS resolution issue, which could be due to incorrect DNS settings, a failure in the DNS service, or an issue with the DNS server itself.

Reference: Troubleshooting DNS issues is a crucial skill in cloud management, as DNS plays a fundamental role in network connectivity and access to resources. It is covered under Cloud Concepts in the CompTIA Cloud+ curriculum.