Which of the following actions is considered one of the SCORmark benchmarking steps?

Which of the following actions is considered one of the SCORmark benchmarking steps?
A . Compare the four balanced business perspectives.
B . Set up industry benchmarks for returns processes.
C . Conduct supply chain risk assessment and evaluate supply chain resilience.
D . Develop company-specific roadmaps for improving supply chain performance.

Answer: C

Explanation:

According to the CTSC Exam Content Manual1, conducting supply chain risk assessment and evaluating supply chain resilience is one of the SCORmark benchmarking steps. This step involves identifying and analyzing the potential risks and vulnerabilities that could affect the supply chain performance, and measuring the supply chain’s ability to recover from disruptions and adapt to changing conditions. This step helps to improve the supply chain’s robustness and agility, and to mitigate the impact of uncertainties and shocks.

1: https://www.ascm.org/ctsc-ecm/

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