Best-in-class companies consistently and significantly do better than their competitors because they:
Best-in-class companies consistently and significantly do better than their competitors because they:
A . remove industry bias and generate graphical and analytical summaries.
B . utilize benchmark supply chain metrics to gauge performance.
C . use more cutting edge technology compared to their peers.
D . streamline supply chain practices for delivering products and services.
Answer: B
Explanation:
According to the CTSC Exam Content Manual1, best-in-class companies consistently and significantly do better than their competitors because they utilize benchmark supply chain metrics to gauge performance. Benchmarking is the process of comparing one’s own performance with that of other organizations or industry standards, and identifying the best practices and gaps for improvement. Benchmarking helps best-in-class companies to set realistic and achievable goals, monitor progress, and drive continuous improvement.
1: https://www.ascm.org/ctsc-ecm/
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