In this situation, which of the following steps should be taken first?

A company’s top management has decided to change the role of production supervisor-, from providing oversight to becoming coaches for production workers.

In this situation, which of the following steps should be taken first?
A . A sponsor should be identified to monitor the change and determine it" it can be replicated in other parts of the organization.
B . Supervisors should receive training in how to communicate with management in their new role.
C . A facilitator should be assigned to help the supervisors and workers manage the change.
D . Workers and supervisors should receive training in how the new roles will affect them.

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Answer: D