What is required to enable the Follow the sun field on the Customer Service Case form?

What is required to enable the Follow the sun field on the Customer Service Case form?
A . Nothing, it is a standard field
B . The value property on the form must be set to true
C . The plugin ‘com.snc.csm_time_recording’ needs to be activated
D . The value property on the form must be set to true and the field added to the case form

View Answer

Answer: D

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-customer-service-management/page/product/customer-service-management/reference/r_CustomerServiceCaseForm.html