What should you do?

A user’s account information required for multi-factor authentication is not set up properly and is preventing the user from logging in.

What should you do?
A . Use the MFA Unlock command in the Admin Portal to suspend multifactor authentication for 10 minutes.
B . Delete the user’s account and create a new one.
C . Ask the user to delete all browser cookies, then try again.
D . Change the user’s director/ source from Active Directory to LDAP for authentication.

View Answer

Answer: A