How is this issue fixed?

A user encounters a problem while checking voicemail, set up in a Cisco UCME and Cisco Unity Express integration. The user reports that when calling the office number from a mobile phone, the call goes to voicemail, but it is then routed to the main menu rather than the voicemail box. The user can check voicemail from an office phone without any issues.

How is this issue fixed?
A . Assign the user to the correct user group.
B . Add the user to Cisco Unity Express.
C . Configure a primary E.164 number for the user.
D . Set "Login without PIN" to ‘No" for the user.

View Answer

Answer: C