Which of the following steps should the technician lake FIRST?

A technician is tasked with upgrading a laptop’s RAM.

Which of the following steps should the technician lake FIRST?
A . Confirm that both the current and new memory are from the same brand.
B . Run a diagnostic test on the current memory.
C . Verify the memory requirements of the motherboard.
D . Connect an electrostatic discharge strap.

View Answer

Answer: C

Explanation:

If a technician is tasked with upgrading a laptop’s RAM, the technician should verify the memory requirements of the motherboard first. The motherboard of the laptop will have specific requirements for the type and amount of RAM that can be installed. By verifying the memory requirements of the motherboard, the technician can ensure that the new RAM is compatible with the laptop.

Before upgrading a laptop’s RAM, a technician should verify the memory requirements of the motherboard to ensure the new RAM is compatible. The type, speed, and maximum capacity of the RAM should be checked to ensure it meets the requirements of the motherboard. References: CompTIA A+ Certification Exam Guide, pg. 347-348