Which of the following should the technician do NEXT?

A department sends in a ticket to report a printer is not working. The responding technician sees paper stuck to the fuser, which is much hotter than normal. The (user was just installed a few weeks ago. as indicated by the service history.

Which of the following should the technician do NEXT?
A . Disable the printer for repairs.
B . Install a printer roller kit.
C . Remove the paper and let the fuser cool down.
D . Replace the paper with thicker paper stock.

View Answer

Answer: C