Which of the following would be the MOST appropriate action for the technician to take to get the update?

A technician is on site troubleshooting a customer’s laptop. The technician needs to download a software update but the company’s proxy is blocking updates.

Which of the following would be the MOST appropriate action for the technician to take to get the update?
A . Connect to a hotspot
B . Request a traffic exemption.
C . Change the DNS address to 1.1.1.1
D . Update the Group Policy settings

View Answer

Answer: B

Explanation:

If a technician is on site troubleshooting a customer’s laptop and needs to download a software update but the company’s proxy is blocking updates, the most appropriate action for the technician to take would be to request a traffic exemption from the company’s IT department.