APICS CTSC Certified in Transformation for Supply Chain (CTSC) Online Training
APICS CTSC Online Training
The questions for CTSC were last updated at Nov 22,2024.
- Exam Code: CTSC
- Exam Name: Certified in Transformation for Supply Chain (CTSC)
- Certification Provider: APICS
- Latest update: Nov 22,2024
A manufacturing company has identified a bottleneck in the production process that is affecting product quality and customer satisfaction.
Which of the following total quality management (TQM) principles would be most relevant to address this issue?
- A . Employee involvement
- B . Continuous improvement
- C . Process management
- D . Leadership
Designing the supply chain to enable the overall business strategy can also mean:
- A . viewing the organization’s supply chain as a strategic asset.
- B . developing an end-to-end process architecture.
- C . designing the organization for performance.
- D . building the right collaborative model.
Which of the following trends is a driver for change in agile operations execution?
- A . Research and development (R&D) cycles are fast and inexpensive.
- B . Products are becoming less complex and using less raw materials.
- C . Product labeling is becoming more enhanced, including translation into additional languages.
- D . The requirements for transaction documentation, including use of blockchain, are decreasing.
One main goal of pursuing a digital supply chain transformation is:
- A . achieving perfect order fulfillment across all sales channels using technology.
- B . building sustainable competitive advantage through integrated capabilities.
- C . integrating all supply chain tools and technologies to increase operational efficiencies.
- D . maximizing sales through the e-commerce channel.
Which of the following formulas is utilized to calculate perfect order fulfillment?
- A . Total perfect orders / Total number of orders
- B . Total perfect orders / Total number of order lines
- C . Total perfect order lines / Total number of orders
- D . Total perfect order lines / Total number of order lines
Which of the following roles does a change agent involved in supply chain transformation most likely play?
- A . Supports change
- B . Manages change
- C . Initiates change
- D . Facilitates change
Why is over-processing considered a type of waste in lean manufacturing?
- A . Taking extra time to over-produce makes it a type of waste.
- B . Manufacturing to a higher quality than is required takes more natural resources, time, and energy without adding value.
- C . Over-producing could add features that narrow the marketability of the item and reduce revenue.
- D . Due to being over-engineered, the price will become out of balance with the market.
Which type of scorecard gap analysis is used to calculate the competitive gap by subtracting the actual performance from the parity or competitive benchmark?
- A . Bottom-up process
- B . Pareto analysis
- C . SWOT analysis
- D . Top-down process
What is the last phase of the transformation project?
- A . Analyze performance
- B . Define project scope
- C . Build organizational support
- D . Develop project portfolio
In addition to creating an internal and external profile of the organization, which of the following items is needed to define the scope of the supply chain transformation project?
- A . Business description
- B . Strategic background
- C . Value proposition statement
- D . SWOT analysis
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