Which implementation satisfies this requirement?

A travel reservation servicing case includes a service level for responding to requests. The service level intervals vary according to passenger status, class of service, and fare type.

Which implementation satisfies this requirement?
A . Create a multivariate circumstanced rule and a when rule.
B . Create a multivariate circumstanced rule, a circumstance definition, and a circumstance template.
C . Create a single property circumstanced rule and a when rule.
D . Create a single property circumstanced rule.

View Answer

Answer: B

Explanation:

To satisfy the requirement where service level intervals vary according to multiple criteria (passenger status, class of service, and fare type), you would create a multivariate circumstanced rule, a circumstance definition, and a circumstance template. This allows you to create SLAs that vary based on the combination of these criteria.

Reference: Pega official documentation on circumstancing rules.